Telehealth usually gets bolted onto systems built for the waiting room. Palamond was designed from the other end: from the patient at home, and the clinic trying to reach them.
Screens are illustrative.
The patient
If it doesn't work for someone at a kitchen table with a phone in hand, it doesn't work. Every screen starts from the patient's side.
The visit
A well-built questionnaire, reviewed by the right clinician, is often faster and kinder than a scheduled call. Palamond treats async care as a first-class visit, and puts video one click away when it's needed.
The clinic
Protocols, orders, the patient portal and integrations are yours to build. Palamond gives you the tools and gets out of the way.
The portal
Every order, every status, every next step sits in the patient's portal. Patients stay in charge of their own care, and your team stops answering “where is it?” on the phone.
The operators
Palamond is designed by people who have operated in telehealth, and it shows in the details: a questionnaire that works on a phone, orders that never need a fax, a plan patients can follow themselves.
The system
Everything a telehealth clinic runs on, designed as one thing instead of stitched together.
Book a demo and we'll walk you through Palamond, from the first questionnaire to every step in the patient's portal.
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